How can we help?

Understanding the relationships and interactions between people and systems is a key factor in making organisations work effectively. It also an important factor in achieving goals effectively while providing satisfaction and comfort to the people involved.

Our mission is to help organisations of all types use this understanding to improve the fit between the different types of systems and better meet the needs of the people using them.

HAIS helps clients design, develope and implement systems, procedures and compliance processes of all kinds. These processes range from safety to business improvement and includes technology based systems.

As part of our work we provide a range of products and services including:

consultancy
training
expert witness services
safety management audit
strategic, advice and support documents
research

***Current Hot topics***

Managing Stress in the Workplace

Contact us:

Which Systems?

Human systems

These are concerned with people, their needs, abilities and expectations. Human systems include organisations, teams and professions, peer, economic and social groups, nations, religions and cultures.
This includes physical and psychosocial risk management.

	Information Systems
These develop and manage the organisation's information and knowledge asset base and the channels available to the people who need access to it.
	Technical Systems
These provide the organisation's physical infrastructure. They carry and support the processes and procedures needed to generate and implement the organisation's products and services.

The importance of systems

The number of systems necessary to function in the modern world seems to increase daily. Safety, competitiveness, productivity, and flexibility all rely on them.

But many systems fail to deliver the benefits that are predicted and expected. Often this is because insufficient attention is paid to the fit with existing systems. Poor usability or functionality, ineffective information design and knowledge management or unreliable accessibility can leave staff stressed and struggling to cope.

It is possible to break this cycle of disappointment and to develop systems and working environments that:

deliver the benefits expected;
achieve the changes required;
improve safety, morale and performance;
enhance individual and organisational flexibility and productivity;
enable new products and services;
provide return on investment.